PRODUCT REFERENCE: BE 01
Shipping & Returns
Shipping & Returns
Free shipping Europe & USA
Our products are meticulously handcrafted to order, using premium materials and tailored to your specifications. They will be shipped within 14 business days after payment is received and the address is verified. The products are delivered to the shipping address, indicated during the process of order. In case of any delays in fulfilling your order, we will promptly inform you. Please note that dispatch times may be longer during holidays. If there are any delays, we will contact you to provide updates.
IMPORT DUTIES & TAXES
When placing an international order, it is important to be aware that you may be required to pay import duties and/or additional taxes or expenses. These charges are often imposed by foreign regulatory requirements or laws and are the responsibility of the customer or recipient to pay in addition to the cost of delivery. It is important to note that we have no control over these charges and cannot predict their amount. To avoid any surprises, we recommend that you contact your local customs office or taxation authority for further information before placing your order. This will help you to understand any potential charges that may be incurred and allow you to make an informed decision about your purchase.
We accept returns or exchanges only for manufacturing defects or sizing errors. In such circumstances, products may be returned within fifteen business days of delivery, subject to the following conditions:
1. The return must be approved by 0770 and discussed via email as indicated below, within seven business days of delivery.
2. The return must be made exactly as advised by 0770.
3. 0770 will not accept any returns sent through customs incorrectly, which may result in customs fees. 0770 will not pay for return shipping or any customs taxes and duties incurred upon return, unless otherwise agreed in writing by 0770.
The product must be new, unused, with original labels and tags, and in its original bag and packaging, and must be returned within 15 days of delivery date. If we agree that the product was indeed defective, 0770 will offer a size exchange, an item exchange if it has defects, or a refund in the form of a voucher of equal value to be used within two years (less shipping costs).
0770 will contact you within 48 hours of receiving your return, excluding holidays. As our products are made to order and or customized, we will issue a refund through a discount code or facilitate a size or item exchange, ensuring your satisfaction with our unique, personalized creations.
Goods should be returned to:
Via Montagnola 46, 80039 Saviano - Napoli - Italy
Tel: +39 0815300151
0770 accessories are made from Tuscan vegetable-tanned leather.
This unique and traditional Italian leather is a favorite due to its one-of-a-kind character that develops with years of use. The Italian artisanal tradition of vegetable tanning is a skill that has been passed down over generations for centuries. The process of vegetable tanning is detailed and time-consuming, with hides soaked in natural tannins and monitored for a minimum of 30 days.
The use of natural tannins transforms calfskin hides into a material that is not only beautiful but also durable. No two batches are ever the same.
When it comes to caring for vegetable-tanned leather, we recommend keeping it away from water for at least the first month of use. Keeping it dry during the first month allows the leather fibers time to soften and absorb oils, which in turn helps it become naturally resistant to water. Vegetable-tanned leather is also sensitive to heat and is best kept away from extremely hot areas as well as long periods of direct sunlight.
Your first cleaning can be done after a month of using your item. For a light clean, you can use a damp cloth and gently blot the leather. However, we suggest using an all-natural leather cleaner for the best results. Do not use regular soap to clean vegetable-tanned leather, as long-term use of regular soap can damage it over time due to the chemicals the soap may have. Furthermore, apply a leather conditioner after your cleaning to help ensure vegetable-tanned leather stays vibrant in color and soft to the touch. As always, take into consideration your style preference. Less care will create a rugged patina, while cleaning and conditioning will maintain a more polished look.
By following these simple care instructions, you can help ensure that your 0770 handmade accessory made from Tuscan vegetable-tanned leather stays in great condition for years to come. If you have any questions or concerns, please don't hesitate to contact us. Thank you again for choosing our product!
We understand that creating your custom size can feel daunting. But not to worry, it's actually quite easy and completely risk-free. For our leather products, we offer a made-to-measure service that allows you to create a custom product that fits perfectly to your measurements. By filling out the measurement form that you can find by clicking on the link, you can provide us with your exact measurements and we will create the product based on this information. Our goal is to provide you with a product that not only fits perfectly but also makes you feel confident and comfortable. Additionally, if you're not completely satisfied with your made-to-measure product, we're always available to work with you to make any necessary adjustments. Don't hesitate to try our made-to-measure service today and experience the difference of a truly custom product.