Frequently asked questions

Every 0770 piece is individually handcrafted in our Italian atelier. Most made-to-order creations require up to 10 working days for production before dispatch, unless a different timeframe is stated on the product page.

Made to Measure, Bespoke and specially customised pieces may require additional production time, confirmed by our atelier. Ready-to-ship pieces and available samples may be dispatched sooner.

Shipping times are separate from production times and depend on the destination and carrier. If you have a specific date in mind, please contact us before ordering.

For an event or a special occasion, email info@0770.it before placing your order. Include the product name, your required delivery date and your destination country.

Our atelier will check the production schedule and delivery options. An earlier dispatch or delivery date can only be confirmed after we have reviewed your request.

After placing an order, you will receive an order confirmation by email. Because most 0770 creations are handcrafted to order, tracking is not available during production.

Once your piece is dispatched, we will send a shipping confirmation with the tracking number and a link to the carrier's website. To enquire about production progress, contact info@0770.it and include your order number.

Our sculptural leather pieces are designed around the body's proportions. Take your measurements carefully and compare them with the 0770 Size Guide. Different designs may require different measurements.

Selected creations are available in Made to Measure or Bespoke versions. If you are between sizes or unsure of your fit, contact our atelier before purchasing.

Selected designs can be customised in materials, colours, finishes or hardware, depending on their construction. Write to info@0770.it with the piece you are interested in and the changes you have in mind.

We will review what is technically possible and confirm the price and production timeframe before proceeding. Each approved customisation is developed individually.

Leather is central to the design language of 0770. Our atelier selects Italian leathers according to the structure, flexibility and finish required by each piece.

Depending on the creation, we combine traditional leatherworking with techniques such as laser cutting, heat moulding, hand stitching and hand-painted finishing. The material is chosen to serve the design.

We work with selected Italian calfskin and cowhide, including vegetable-tanned leather for many creations. The material, thickness, tanning process and finish vary from one design to another.

For the exact specifications of a piece, consult its product page or contact our atelier. Every design is produced with attention to its intended structure and long-term character.

Returns and exchanges depend on the product and applicable consumer protection laws. For eligible orders covered by EU consumer withdrawal rules, customers may notify us of their decision to withdraw within 14 calendar days of delivery.

Made to Measure, Bespoke or personalised items may be excluded from withdrawal rights where permitted by law. Standard-size items do not automatically lose statutory withdrawal rights merely because they are handcrafted to order.

If an item is defective or does not match its description, your statutory consumer rights remain applicable. To request assistance, email info@0770.it with your order number. Read the complete Delivery & Returns policy for full conditions.

We accept major credit and debit cards and supported secure digital payment methods, such as PayPal, Apple Pay, Google Pay and Shop Pay.

Instalment options, including Klarna or Scalapay, may be offered where available and subject to provider eligibility, destination and order value. The payment methods applicable to your order are shown at checkout.

Gift boxes are available upon request for selected 0770 creations. If you are purchasing a piece as a gift, contact info@0770.it before ordering.

Personal touches, such as initials or special packaging details, may be possible depending on the piece. We will confirm availability, additional costs and preparation times in advance.