Return & Refunds

Returns 

Our policy lasts 7 days. If 7 days have gone by since the delivery your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable) 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
Any item that is returned more than 7 days after delivery

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your can choose weather you want to replace your item with another 0770  piece or get a store credit (valid for 2 years).

If there is a manufacturing fault and your returns are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

NON RETURNABLE ITEMS: CUSTOMIZED ITEMS, SALE ITEMS.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping costs are non-refundable

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@0770.it.

Exchanges (if applicable) 

We only replace items if they are defective, damaged or need resized. If you need to exchange it for the same item, send us an email at info@0770.it and send your item to: via provinciale delle brecce 88, 80147 Napoli Italy

Shipping 

To return your product, you should mail your product to:

0770

Via Provinciale delle brecce 88

80147 Napoli Italy

email us: info@0770.it

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

0770 will not pay for returns or duties and taxes incurred upon return unless otherwise agreed in writing by 0770