Return & Refunds

Returns


For any reason, customer can return the order, entirely or partially. Items can be exchange or for refund within 14 working days from delivery of the parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, this time generally takes up to 20 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@0770.it.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@0770.it and send your item to: via provinciale delle brecce 88, 80147 Naples Italy.

Shipping
To return your product, you should mail your product to: via provinciale delle brecce 88, 80147 Naples Italy.

Shipping costs vary on the items to be returned. For items purchased at full price shipping costs are at the expense of 0770. For items discounted shipping fees are charged to customer. Any duty and tax related to the import of the box are always at the customer’s expense.

Below the shipping fees set for each geographic area:

Italy: €12
European Union (Italy excluded): €30
Rest of the world: €40

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Return & Refunds

Returns


For any reason, customer can return the order, entirely or partially. Items can be exchange or for refund within 14 working days from delivery of the parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, this time generally takes up to 20 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@0770.it.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@0770.it and send your item to: via provinciale delle brecce 88, 80147 Naples Italy.

Shipping
To return your product, you should mail your product to: via provinciale delle brecce 88, 80147 Naples Italy.

Shipping costs vary on the items to be returned. For items purchased at full price shipping costs are at the expense of 0770. For items discounted shipping fees are charged to customer. Any duty and tax related to the import of the box are always at the customer’s expense.

Below the shipping fees set for each geographic area:

Italy: €12
European Union (Italy excluded): €30
Rest of the world: €40

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Return & Refunds

Returns


For any reason, customer can return the order, entirely or partially. Items can be exchange or for refund within 14 working days from delivery of the parcel.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, this time generally takes up to 20 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@0770.it.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@0770.it and send your item to: via provinciale delle brecce 88, 80147 Naples Italy.

Shipping
To return your product, you should mail your product to: via provinciale delle brecce 88, 80147 Naples Italy.

Shipping costs vary on the items to be returned. For items purchased at full price shipping costs are at the expense of 0770. For items discounted shipping fees are charged to customer. Any duty and tax related to the import of the box are always at the customer’s expense.

Below the shipping fees set for each geographic area:

Italy: €12
European Union (Italy excluded): €30
Rest of the world: €40

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.