We only replace items if them are defective, damaged, or need to be resized. Our products cannot be returned or exchanged unless there is a manufacturing defect.
If the goods are faulty them may be returned within fifteen days of delivery date, provided the following conditions apply:
The return must be approved by 0770 and agreed by email as detailed below.
The return must be sent exactly as advised by 0770.
0770 will not accept any returns sent through customs incorrectly which may incur customs charges.
0770 will not pay for returns or duties and taxes incurred upon return unless otherwise agreed in writing by 0770.
The product must be new, unused, with the original label and tags and in its original packaging and must be returned within 15 days after purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your can choose whatever you want to replace your item with another 0770 piece or get a store credit (valid for 2 years). 0770 will contact you within 48 hours of receiving your returns, excluding weekends, public holidays.
NON RETURNABLE ITEMS: CUSTOMIZED ITEMS, SALE ITEMS.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping costs are non-refundable
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective, damaged or need resized. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: via provinciale delle brecce 88, 80147 Napoli Italy
To return your product, you should mail your product to:
Via Provinciale delle brecce 88
80147 Napoli Italy
email us: firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
0770 will not pay for returns or duties and taxes incurred upon return unless otherwise agreed in writing by 0770